Who we are
Data privacy and protection is very important to us for everyone who uses our website, and who entrusts us with their information.
Information we collect about you
When you access our Website, we will learn certain information about you during your visit.
Information you provide to us
Our Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via our Website.
We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information we collect through automatic data collection technology
As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
We are committed to keeping your e-mail address confidential.
When you sign up to our newsletter, you are giving consent for us to use the email address provided to send you relevant content you have signed up to. Depending on your preferences and your agreement, we will keep you up to date with relevant news, events and offers. You can withdraw this consent for any newsletter by unsubscribing at any time.
Similar to other commercial websites, our website utilises a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
We reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.
How and why we collect information
We collect your information in order to record and support your participation in the activities you select. If you sign up for our newsletter, or complete our questionnaire, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.
How do we use the information that you provide to us?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, carrying out any contract between you and our website, administering our business activities and providing customer service.
From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties.
How do we protect your information and secure information transmissions?
We hold your information securely. To prevent unauthorized access to your information, we have electronic safeguards and processes.
As a consumer, you have rights when it comes to your data:
1. The right to be informed. At every point where we are collecting your data, we will inform you of why it is being collected and how it is being processed.
2. The right of access. If you wish to see what information we hold on you, you may send us what is called a Subject Access request. We will require photocopies of two pieces of identification. We will respond within 30 days of receipt of your request. You can use the contact details below for a Subject Access Request.
3. The right to rectification. We offer the opportunity to amend your personal information by contacting us using the details below.
4. The right to erasure. If you wish to cancel all communications with us, we can anonymise or de-identify your data. Please contact us using the details below.
5. The right to restrict processing. You can opt-out or restrict the processing of your data by:
– Amending your cookie settings in your browser
– Unsubscribing from email communications
– Contacting email@example.com
How to contact us